SecureMail Outlook Plugin: How to Archive a Secure Message

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Instructions below ONLY apply to SecureMail, (OUTLOOK PLUGIN ONLY).

  1. Login to the SecureMail Outlook Plugin
  2. Under the "Secure Mail" section of your Outlook folders, go to either your Inbox or Sent folder. 
  3. Select the "Archive" button located at the top of your message thread as seen below:
    archive-again.png
  4. Once you select the "Archive" icon, you will receive a pop-up to complete this action
    • Select "OK" to complete this action, this will move this message to your "Archive" folder
    • Select "Cancel" to cancel this action, your email will not be delete
      archive1.png
  5. If you do choose to archive the email by selecting OK - you will get this black confirmation in the upper right hand corner of your outlook:
    archive2.png
  6. If you now navigate to your "Archive" folder, you will see this same message listed here
    • You can reply to this email at anytime.  In return this will move your message to the "Sent" folder
    • If the recipient replies to this message, it will be moved to the "Inbox" folder.
    • You can delete this email, see here for instructions.
      archive-again1.png
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