TruForm Classic: Re-Poll a TruForm Submission

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Instructions below ONLY apply to TruForm on MyPBHS.

The "Re-Poll" option will give you the ability to resend a submitted patient registration truForm back through your software for any various reasons including; error during integration, and/or you don't see this patient in your software pre reg list...  

The "Re-Poll" option would be used if you have software integration If you don't, please ignore this option.  

repoll.png
       

  1. Login to the MyPBHS Portal  
  2. Scroll down and select the "Registrations" option (located towards the middle of this page).
    • Note the additional option located at the top under the "TruForm" tab labeled "View Registrations"- this will also lead you to your Registration submissions.
          
      registrations.png
           
  3. Find the patient submission you would like to re-poll within your "Patient Registrations" list
  4. Select the "Re-Poll" option to the LEFT of your patient name as seen below:
       
    repoll.png
           
  5. A pop-up confirmation will confirm it's completion, now go back to your software and complete a check for new TruForms!
        
    repoll-done.png
        
       
        

 

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