Instructions below ONLY apply to SecureMail.
In this section we will go over the following:
- Once you purchase SecureMail (Paid Tier), you will receive an email receipt for this transaction. *this email will go to the users email (who was logged in) and paid for this service.
- When you purchase a SecureMail Paid Tier, you will receive an email receipt for each option purchased separately.
|SecureMail Monthly Purchase Receipt||SecureMail Outlook Plugin Monthly Purchase Receipt|
|SecureMail Annual Purchase Receipt||SecureMail Outlook Plugin Annual Purchase Receipt|
Checking Your Invoice Online
You may easily check your SecureMail invoices via your MySecurePractice account.
- Once you login
- Select "Update Profile" from your Dashboard:
- Select the "Messaging" tab towards the top
- Select the "View Invoices" button to your RIGHT
- A window will appear containing a list of your SecureMail past invoices, including the below information:
- Invoice ID
- Amount of each Transaction
- Date Charged.
- Additionally, you have the option to "Email Summary" of the invoices listed within this window
- If selected, this will email a copy of your summary (exactly the way it appears on the above page) to the user's email you are logged in as.
- Once you select "View Invoices", a confirmation will appear letting you know it was sent!
- You can now check your email, and should see an email notice from firstname.lastname@example.org
If you have any questions about one of the items on the invoice, please contact us at (800) 840-5383.