Forgot Password

Follow
  1. Open your "Studio" app from your device
  2. Select the "Forgot Password?" from the login page:
    image6.png

  3. Enter the username (email) you registered with in the Email Address field below
  4. Select the "Submit" button to submit the request
    image5.png
         
  5. Click "Ok"
    image4.png

  6. Now view your email (of the user/email you entered in the forgot password email field):
    image3.png
         
  7. Follow the instructions on screen to reset your password

    1. Select the method and phone number within the drop down to receive your secret code:
    2. Select the "Continue" button
      image2.png
           
    3. Dependent on your option chosen, you will either receive a call or text with your secret code
    4. Enter your secret code provided in the field labeled "Secret Code"
    5. Select the "Continue" button
      image1.png
          
    6. Now create your new password, and confirm the new password entered in the field below
    7. Select the "Continue" button:
      password-set.png
           
    8. You will receive the confirmation below:
      Photo_Dec_08__2_37_13_PM.png
           
    9. Now you can open Studio by Launch Social App from your device to login using your new password created!
      studio-app.png
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