Trouble Logging In
If you are experiencing issues with your Studio app login, you may be experiencing:
- An incorrect email address/username
- An incorrect or mistyped password
- Your account may be locked out
Confirm Your Entering the Correct Information
- Please carefully check for a mistyped email address or password.
- *Typing your password into a text editor like Notepad is a good way to verify you are typing everything correctly before typing it into the app login screen.
- If you have multiple logins, verify you are logging into the correct account.
Unlocking Your Account
If you are receiving this error message below when trying to login:
- Select the button labeled "Ok"
- Follow the "Forgot Password" instructions to reset your password which will unlock your account.