Instructions below ONLY apply to iConsult.
In this section, we will go over the following:
If you have forgotten your password, you may follow this guide to reset it.
- Navigate to the below website in a Firefox or Google Chrome browser:
- Click Forgot Password?
- Enter your email address and click 'Continue':
- You will get a confirmation:
- Check your email and follow the link to reset your password
Note: Please check your spam folder in case you don't see the email in your inbox from email@example.com.
- Type your new password, confirm it again below and select "Change Password" (to save your new password):
- Select "Continue":
- This will bring your login screen, now login with your username and new password:
- If you or someone in your office has tried to login to the portal more than 5 times unsuccessfully, you will get an error like this below
- You will need to contact PBHS Support so we can unlock your login for you. You can do so by emailing us at firstname.lastname@example.org or call at 888-840-0739
If you try to login to your iConsult account, and you get the below error - please contact support for further guidance (email@example.com or 888-840-0739).