TruForm Classic: MyPBHS Portal

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Instructions below ONLY apply to TruForm on MyPBHS.

MyPBHS Portal  |   https://www.mypbhs.com

MyPBHS Portal - Tutorial Video

Learn how to access your TruForm online registration and referral form submissions from our secure mypbhs.com website.

TRUFORM PATIENT REGISTRATION

How to Recover a Patient Registration:

  1. Once you are logged into your account at https://www.mypbhs.com/ 
  2. Select the link “Recover Patient Registrations” from the right hand column.
    recover-ref.png
          
  3. Locate the patient’s name and click the “Recover” option to the RIGHT of the name.
         
    recover-option.png
           
  4. Now at the top of your screen click the link “View Registrations” to return to your active registrations list.
          
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  5. Your patient registration should now be recovered and displayed in this list.

VIEW REFERRALS:

How to Recover a Doctor Referral:

  1. Once you are logged into your account at https://www.mypbhs.com/ you can select the link “Recover Doctor Referrals” from the right hand column.
  2. Locate the patient’s name and click the link “Recover” next to that name.
  3. Now at the top of your screen click the link “View Referrals” to return to your active referrals list.
    *"View Referrals" is a link located directly under the "TruForm" tab, at the top near the green banner.
  4. Your doctor’s referral should now be recovered and displayed in this list.
 

Errors viewing submitted TruForm

Submitted forms are BLANK when I try to view them through MyPBHS

SOLUTION 1:  The form may not have been properly generated after submission.

  • Select "Archive" button to the RIGHT of the patients name.   
  • Select "Recovery Registrations" on the right hand column
  • In this list select "Recover" to the right of the patients name
  • Select "View Registrations", located towards the top green banner directly under the "TruForm" tab
  • Select "View"/PDF icon to the LEFT of the patients name
  • You should now be able to view the online form.  IF NOT, please try solution 2 below:

SOLUTION 2:  The Adobe Reader browser PLUG-IN is needed to view these online PDF submissions.  This can be removed or disabled, a simple and quick reinstall will implement this plug-in back so you can view online forms!!

 

Email Notification to Patient Email:

Once your patient submits a online form, our system (if the patient enters their email on the submitted form) will receive an email from PBHS stating their form has been submitted online- as seen below:

Email Notification to Doctor's Office:

Once your patient submits a online form, our system will notify your office via email that a new form is available for review. 

** 2/18/15 Patient Name was removed from emails due to HIPAA regulations.  This is to ensure the privacy of your patients secure information!!

 

 

 

 

 

 

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