A persistent internet wifi connection and an Apple iPad 2 or greater are required to run optimally this application. (We recommend iPad 3 for best performance) A high bandwidth dual-band router will help ensure a persistent network signal and eliminate potential errors.
To test your bandwidth and connectivity, please download this free application called Speed Test, available on the Apple App store. To download directly to your computer, go to:
This application will evaluate your WiFi connection speed and will help our support team diagnose potential issues. if you are experiencing connection problems we recommend you test this software at additional WiFi locations, such as at home, to get a sense of the persistence and bandwidth of your office connection.