MySecurePractice Portal: Downloading Files

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Instructions below ONLY apply to the MySecurePractice Portal.

For the following products:

  • Secure Mail
  • Collaborator
  • TruForm

Our system will download any attachments through your browser's default settings (unless you have changed them otherwise).  This will usually set to download directly to your "Downloads" folder, but depending on the browser there are a few ways to change these settings.

Select the browser you using below to be directed to their official support page for managing download location:

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