AspenTV: Forgot Password & Change Password


In this section, we will go over the following:

Forgot Password

  1. Open a web browser (Google Chrome and/or Firefox are the preferred browsers)
    Downloads below if needed:
    1. Google Chrome Download
    2. Mozilla Firefox Download
  2. in the TOP address bar type the following: and select the ENTER key located on your keyboard:
  3. Enter your email address used as your username into the "Your Email Address" field and select "Continue"

  4. An email will be sent to your username/email address with instructions to reset your password.  Click on the link provided within the email:

  5. Now you will be asked to set your new password and re-enter this same password directly below - noting the Password requirements:

  6. Select "Change Password"
  7. Select "Continue" to go back to the Aspen Dental TV login page to login with your new password!


Change Password

  1. Once you login
  2. In the upper right hand corner, select your name/avatar in the upper/RIGHT hand corner
  3. Select "Change Password", the below screen will appear:
  4. Enter your current password, your new password and confirm your new password again. 
  5. Once completed, select "Save" to set your new password.
    **Make sure to use this new password for any future logins!!
    • **Please remember your new password will need to meet the following classes:
  6. Once you select "Save", you will get the below confirmation page.  Please select "Continue", this will take you back to your AspenTV Mangement page.
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