AspenTV: Forgot Password & Change Password

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In this section, we will go over the following:


Forgot Password

  1. Open a web browser (Google Chrome and/or Firefox are the preferred browsers)
    Downloads below if needed:
    1. Google Chrome Download
    2. Mozilla Firefox Download
  2. in the TOP address bar type the following: https://aspentvportal.com/ and select the ENTER key located on your keyboard:
    forgot-1.png
          
  3. Enter your email address used as your username into the "Your Email Address" field and select "Continue"

    forgot-2.png
         
  4. An email will be sent to your username/email address with instructions to reset your password.  Click on the link provided within the email:

    login4.png
           
  5. Now you will be asked to set your new password and re-enter this same password directly below - noting the Password requirements:

    login9.pnglogin8.png
          
  6. Select "Change Password"
  7. Select "Continue" to go back to the Aspen Dental TV login page to login with your new password!

    forgot-3.png

Change Password

  1. Once you login
  2. In the upper right hand corner, select your name/avatar in the upper/RIGHT hand corner
    aspen-login2.png
          
  3. Select "Change Password", the below screen will appear:
    aspen-login3.png
                 
  4. Enter your current password, your new password and confirm your new password again. 
  5. Once completed, select "Save" to set your new password.
    **Make sure to use this new password for any future logins!!
    aspen-login4.png
    • **Please remember your new password will need to meet the following classes:
      new-password-rest.png
  6. Once you select "Save", you will get the below confirmation page.  Please select "Continue", this will take you back to your AspenTV Mangement page.
    aspen-login5.png
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