ADA TV: Consult Mode and Playlist Preview

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In this section, we will go over the following:

  1. Supported Platforms
  2. Enable AutoPlay
  3. Consult Mode

Supported Platforms

The Consult Mode and Playlist Preview features are only supported on the web browsers listed below, dependent on the device you are using to access the MySecurePractice portal:

The devices and browsers you can utilize with Consult Mode are below:

PC

Google Chrome [download] *Recommended
Mozilla Firefox [download]
Internet Explorer
      
[download]
   

MAC and iOS Tablet

Safari
      
[download]
     

Android Tablet

Google Chrome
      
[download]
    

Enable AutoPlay

**Note this will only work if you have Google Chrome version 76 and below:

Having trouble using Consult Mode or the Playlist Preview feature? The links below provide instructions on how to enable the autoplaying of videos in different web browsers.

Google Chrome Instructions [click here]
Mozilla Firefox Instructions [click here]
Mac Safari Instructions [click here]

Consult Mode

Consult mode gives you the ability to use any playlist chair side with your patient to help promote patient education about the given problem and procedure needed. 

If you would like to create a new playlist just for Consult Mode, click here to create a playlist first.  

Within Consult Mode, please get familiar with the following:

Creating a Consult Playlist

In most instances, you will want to have a unique shorter playlist for Consult Mode.  You can create multiple playlists (no max limit), and they can be specific for each consultation you typically have (for example):

  1. Dental Implants
  2. Invisalign

**Consult mode works best with MP4 and images.  Although you can include YouTube videos in your unique shorter playlist for Consult Mode, they may play ads over the YouTube video which PBHS cannot remove or control in any way. 

Consult Mode YouTube ad Example below:

While the YouTube Video Plays

youtube-ads-popping-up-consult-mode.png

If you would like to create an additional playlist, click here and follow the instructions on how to create a new playlist. 

Once you have your playlists created, you are now ready to use Consult Mode:

Accessing Consult Mode

  1. Once you login
  2. Select the "Silent Partner" TV icon from your dashboard
    login1.png
           
  3. Within the "Playlists in account:" section, select the "Actions" drop down menu of the playlist you would like to view in Consult Mode
    consult1.png
          
  4. Select "Consult"
    consult2.png
           
  5. Your playlist will appear, and should auto start playing the first item within your playlist:
    • The playlist will auto play from start to finish, and will auto loop back to the start of the playlist once it reaches the bottom (unless you have auto play turned OFF, then the video will need to be selected from the playlist in order to play). 
      consult3.png
      **Videos not autoplaying? Click here for information on enabling autoplay in your browser.

Video Controls

Auto Play Setting

You now have the ability to set your playlist's auto play to ON or OFF.  By default it will be turned ON.  

  • auto-play.png
    Auto Play ON  - this will automatically play each video/image within your playlist from the top to the bottom.  By default, this setting will be ON (and can be changed at anytime by the user).  
           
  • auto-play-off.png
    Auto Play OFF - this will turn OFF auto play, and you will need to click to play each item needed within your playlist to the RIGHT.  Once auto play is turned off, it will stay at this setting until you turn it back on.

Located at the top of your playlist, directly under the Playlist Title:
auto-play-review.png

Play & Pause

Please note, you will only see this option for MP4 Videos (you cannot play and pause with any youtube videos or images).

You can pause and play the video in two ways:

  1. YOUTUBE VIDEOS:  Click directly on the video in the area highlighted below each time to pause or play:
    video1.png
           
  2. MP4 VIDEOS:  Use the pause and play buttons below the video playing:
    • While the video is playing, you can pause the video at anytime by selecting the Pause button highlighted below:
      video2.png
      *Note, this may look a bit different dependent on the browser you are viewing Consult Mode in.
              
    • While the video is paused, you can play the video at anytime by selecting the Play button highlighted below:
      video7.png

Fullscreen

You can view Full screen on any media item within your list.  You can exit Full screen at anytime, or continue playing the playlist from start to finish within playlist.

  1. While viewing your media item below, select the "FULLSCREEN" option located directly below/center of the media preview window
    fullscreen1.png
          
  2. This will maximize your media item to full screen, and continue to play your playlist from star to finish
    video10.png
          
  3. Press the ESC key located on your keyboard, this will bring you back to your media preview and playlist:
    video8.png

Next & Previous Options

You can skip to the next or previous video at anytime within the video preview and playlist view below.  

  1. You can use the "PREVIOUS" and "NEXT" buttons directly below your video preview to move through your playlist as needed:
    • Previous will play the media item directly before the current media item you are previewing
    • Next will play the media item directly after the current media item you are previewing
      video5.png
    • Additionally, you can directly select the media item you want to play within the playlist to the RIGHT:
      video11.png

Playlist Selection within Consult Mode

You can change you playlist at anytime within Consult Mode.  Note, the playlist will only appear if it is a active (unarchived) playlist.

  1. Select the "select \/" drop down, located in your upper right hand corner:
    consult6.png
  2. This will display ALL playlists you have active, now select the playlist you would like to use in consult mode - this will bring you to the playlist selected:
    newlist2.png
    • If you choose not to go to a different playlist, you can click directly on the "select \/", which will bring you back to your current media preview and playlist view.
      newlist1.png
  3. If you do click directly on the playlist you would like use, this will open the Media preview and playlist view for that playlist selected:
    video12.png

Exit Consult Mode

  1. Select the "EXIT" button directly below your media preview window:
    consult5.png
  2. This will take you back to your "Manage Silent Partner" page:
    newlist3.png

 

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