Facebook Integration

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The Silent Partner TV will stream your important social media posts into your waiting room.  If you would like to connect your account to Facebook, please follow the instructions below.

In the past, Facebook allowed any Facebook credentials to access your posts to display.  Now they have updated their policy, and the connection needs to be made by a user that is an ADMIN on your Facebook business account.  

In this section, we will go over the following:

  1. Locating your Facebook Business Page Admin User
  2. Connecting to Facebook (I'm not logged into Facebook)
  3. Connecting to Facebook (I'm logged into Facebook)
  4. Test Facebook Connection
  5. What Will My Faceboook Image Post Look like on Silent Partner TV
  6. Delete Facebook Connection
  7. There is no Facebook Settings Button

 

Locating your Facebook Business Page Admin User

In order to connect your Business Facebook page to Silent Partner TV, you must use your Admin user connected to your Business Facebook page.  

The Facebook API we utilize for this connection is going through more privacy restrictions.  They will no longer allow us to utilize public data using any credentials, it needs to be an admin user connected to the account we are utilizing public data from.

  1. Login to the Facebook Account that is connected to your business account
  2. Navigate to your Facebook Business Page from your personal Facebook page
  3. Select the "Settings" option towards the top of your page:
    admin1.png
            
  4. On the land hand column, select "Page Roles":
    1. Select "Assign a New Page Role", if you want to add a new Facebook user as an admin
    2. Select "Existing Page Roles" to review who has admin access currently
      admin2.png
              
  5. Use the "Admin" role username and password within Silent Partner Portal to connect your Facebook business posts to your Silent Partner Device:
    admin3.png

Connecting to Facebook (I'm not logged into Facebook)

If you are not currently logged into Facebook on the same device within the same browser (from another tab/window of the same browser), this section will walk you through how to login and connect your Facebook to Silent Partner TV.

  1. Log in.
  2. Select the Silent Partner TV icon from your dashboard
    fb1.png
           
  3. Select the "Facebook Settings" button (directly over "Device in account" section)
  4. Select the "Login with Facebook" button within the pop-up window
    fb3.png
         
  5. Enter your ADMIN Email or Phone and password, select the 'Log In" button:
    fb4.png
         
  6. The user you should see is the ADMIN user of your Facebook Business page, "Continue as [Admin User]": for example, select the "Continue as Cliff Hammer" blue button:
    fb5.png
         
  7. Select the checkbox to the RIGHT of your Business Page, then select "Next":
    fb6.png
           
  8. The only options which need to be toggled to Yes include:  Read content posted on the Page & Manage accounts, settings, and webhooks for a Page (although all setting can be toggled to YES and will by default). 
    • Now select the Done button:
      fb-new-settings1.png
  9. On the confirmation screen below, select the "Ok" button:
    fb8.png
  10. Once connected, you will have three choices:
    1. Test Facebook Connection
    2. Delete Facebook Connection
    3. Exit window:  Select the "X" located in the upper right hand corner:
      fb9.png

Connecting to Facebook (I'm logged into Facebook)

If you are logged into Facebook on the same device within the same browser (from either another tab/window of the same browser), this section will walk you through how to connect your Facebook to Silent Partner TV.

  1. Log in.
  2. Select the Silent Partner TV icon from your dashboard
    fb1.png
           
  3. Select the "Facebook Settings" button (directly over "Device in account" section)
    fb2.png
         

  4. Select the "Login with Facebook" button within the pop-up window
    fb3.png
           
  5. The user you should see is the ADMIN user of your Facebook Business page, "Continue as [Admin User]": for example, select the "Continue as Cliff Hammer" blue button:
    fb5.png
         
  6. The only options which need to be toggled to Yes include:  Read content posted on the Page & Manage accounts, settings, and webhooks for a Page (although all setting can be toggled to YES and will by default). 
    • Now select the Done button:
      fb-new-settings1.png
  7. Select the "Done" button:
    fb7.png
  8. On the confirmation screen below, select the "Ok" button:
    fb8.png
  9. Once connected, you will have three choices:
    1. Test Facebook Connection
    2. Delete Facebook Connection
    3. Exit window:  Select the "X" located in the upper right hand corner:
      fb9.png

 

Test Facebook Connection

To ensure you have a current connection from your Facebook to Silent Partner TV, you can run a test at anytime to confirm. 

  1. Select the "Facebook Settings" button
    fb2.png
           
  2. Select the "Test Facebook Connection" button
    fb10.png
            
  3. You will get a black confirmation pop-up in your upper right hand corner, this will include the admin user you are logged in (if incorrect, "Delete Facebook Connection" and try again.)
    fb11.png

 

What Will My Facebook Image Post Look Like on Silent Partner TV

Silent Partner TV will pick the 5 most recent eligible posts with images that meet the below requirements:

  1. The post must contain an image wider than 720 pixels
  2. The post must be less than 25 days from it's published date.
  3. The post must contain an image width-to-height ratio of at least 1.7
Facebook Post Facebook Post on Silent Partner TV
facebook-post.png fb-post-on-chrome-device.jpg
  • The Facebook image posted will display through Silent Partner TV as shown below:
    fb-image.png
         
  • If a written post was included with the Facebook image, this will display in the chyron that will move from right to left located at the bottom (even if you have the main chyron option turned off).
    fb-caption.png
          

Delete Facebook Connection

If you no longer want to have Facebook connected to Silent Partner TV, please follow these instructions to remove the current connection.

  1. Select the "Facebook Settings" button:fb2.png
          
  2. Select the "Delete Facebook Connection":
    fb12.png
         
  3. Select the "Ok" button:
    fb13.png
         
  4. You will be brought back to the login page, to exit select the "X" located in the upper right hand corner:fb15.png
    **You can connect here again at anytime!!

 

There is no Facebook Settings Button

During the setup of Facebook, we will offer to add Facebook posts within your playlist for you.  If you decline, and never add your Facebook at a later time- then you will not see this option highlighted below.

If you do not have Facebook added to your playlist currently, you will not see the "Facebook Settings" button below:

fb2.png

If you would like to add Facebook to your playlist, please email support@pbhs.com (or call Support at 888-840-0739) with this request and we can accomplish this for you!

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