ADA TV: Facebook Integration

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The ADA TV will stream your important social media posts into your waiting room.  If you would like to connect your account to Facebook, please follow the instructions below.

In the past, Facebook allowed any Facebook credentials to access your posts to display.  Now they have updated their policy, and the connection needs to be made by a user that is an ADMIN on your Facebook business account.  

In this section, we will go over the following:

  1. Connecting to Facebook:  I'm not logged into Facebook from another tab or browser window
  2. Connecting to Facebook: I'm logged into Facebook from another tab or browser window
  3. Test Facebook Connection
  4. Delete Facebook Connection
  5. There is no Facebook Settings Button
  6. How to find the Admin users of your Facebook Business Page
  7. FAQ

 I'm not logged into Facebook from another tab or browser window

  1. Log in.
  2. Select the Silent Partner TV icon from your dashboard
    fb1.png
                  
  3. Select the "Facebook Settings" button (directly over "Device in account" section)
    fb2.png
         
  4. Select the "Login with Facebook" button within the pop-up window
    fb3.png
               
  5. Enter your ADMIN Email or Phone and password, select the 'Log In" button:
    fb4.png
         
  6. The user you should see is the ADMIN user of your Facebook Business page, "Continue as [Admin User]": for example, select the "Continue as Cliff Hammer" blue button:
    fb5.png
                
  7. Select the checkbox to the RIGHT of your Business Page, then select "Next":
    fb6.png
           
  8. Select the "Done" button:
    fb7.png
           
  9. On the confirmation screen below, select the "Ok" button:
    fb8.png
              
  10. Once connected, you will have three choices:
    1. Test Facebook Connection
    2. Delete Facebook Connection
    3. Exit window:  Select the "X" located in the upper right hand corner:
      fb9.png

I'm logged into Facebook from another tab or browser window

  1. Log in.
  2. Select the Silent Partner TV icon from your dashboard
    fb1.png
           
  3. Select the "Facebook Settings" button (directly over "Device in account" section)
    fb2.png
    **If you are not logged in, you will see a  fb17.png  icon next to the "Facebook Settings" button
         
  4. Select the "Login with Facebook" button within the pop-up window:fb3.png
                
  5. The user you should see is the ADMIN user of your Facebook Business page, "Continue as [Admin User]": for example, select the "Continue as Cliff Hammer" blue button:
    fb5.png
            
  6. Select the checkbox to the RIGHT of your Business Page, then select "Next":fb6.png
           
  7. Select the "Done" button:fb7.png
           
  8. On the confirmation screen below, select the "Ok" button:fb8.png
              
  9. Once connected, you will have three choices:
    1. Test Facebook Connection
    2. Delete Facebook Connection
    3. Exit window:  Select the "X" located in the upper right hand corner:fb9.png

 

Test Facebook Connection

  1. Select the "Facebook Settings" button
    fb16.png
           
  2. Select the "Test Facebook Connection" buttonfb10.png
        
  3. You will get a black confirmation pop-up in your upper right hand corner, this will include the admin user you are logged in (if incorrect, "Delete Facebook Connection" and try again.)
    fb11.png

 

Delete Facebook Connection

  1. Select the "Facebook Settings" button:fb16.png
                 
  2. Select the "Delete Facebook Connection":
    fb12.png
         
  3. Select the "Ok" button:
    fb13.png
         
  4. You will be brought back to the login page, to exit select the "X" located in the upper right hand corner:
    fb15.png
    **You can connect here again at anytime!!

 

How to find the Admin user(s) of your Facebook Business Page

  1. Login to the Facebook Account that is connected to your business account
  2. Navigate to your Facebook Business Page from your personal Facebook page
  3. Select the "Settings" option towards the top of your page:
    admin1.png
          
  4. On the land hand column, select "Page Roles":
    1. Select "Assign a New Page Role", if you want to add a new Facebook user as an admin
    2. Select "Existing Page Roles" to review who has admin access currently
      admin2.png
              
  5. Use the "Admin" role username and password within Silent Partner Portal to connect your Facebook business posts to your Silent Partner Device:admin3.png

There is no Facebook Settings Button

During the setup of Facebook, we will offer to add Facebook posts within your playlist for you.  If you decline, and never add your Facebook at a later time- then you will not see this option highlighted below.

If you do not have Facebook added to your playlist currently, you will not see the "Facebook Settings" button below:

fb2.png

If you would like to add Facebook to your playlist, please email support@pbhs.com (or call Support) with this request and we can accomplish this for you!

 

FAQ

  1. Why is Facebook making this change?

    The Facebook API we utilize for this connection is going through more privacy restrictions.  They will no longer allow us to utilize public data using any credentials, it needs to be an admin user connected to the account we are utilizing public data from.  


       

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