Do I have to set up missed call handling?

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No, you do not have to set up missed call handling.

You are not required to set up missed call handling. To opt out of missed call handling, simply avoid setting up call forwarding from your business line to your digital receptionist number. As long as you provision a digital receptionist number by going to Settings > SMS Auto Replies, you will still be able to take advantage of SMS auto-replies to your customers when they text you.

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