To turn SMS auto-reply message on/off:
1. Login to your dashboard and click on the Settings icon on the lower left hand of your menu.
2. Click on the SMS Auto Replies card
3. Toggle the “Automatically send acknowledgement text to new customers” “Yes” to activate SMS auto-acknowledgements or “No” to disable. When SMS is “On”, any time a new customer contacts you through the digital receptionist, an auto-reply will go out to them confirming that you have received their message.