Business Information Overview

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Business information

Your digital receptionist uses this information when responding to basic customer inquiries about your business.  Always keep this up-to-date, especially your phone number information.

Business Name

Enter the customer-facing business name that you use.  

Website

Enter your website URL that the digital receptionist will be used on. 

Short Summary about your Business

Your response here will be used when a website visitor requests to learn more about your business when engaging with the digital receptionist.  Be sure to provide a highlight about your service offering, the types of customers you serve including service area and anything else that you believe differentiates you from your competition.  300 – 500 characters is the recommended length. 

Link to your “About Us” website page

Business Information:

Enter the page on your URL that website visitors should go to to learn more about your business.  It could be an About Us page or Services page.

Address

If you are a business that customers come to, enter your full business street address.  If you go to your customers or are a national business, just enter your city and state.

Primary Phone Number

Enter the phone number customers should use if they want to call you. 

Mobile Phone Number

Enter one or more mobile numbers for you and anyone else on your team that will be responding to customer inquiries and follow ups.  Your mobile device will receive a text when a customer is engaged with the digital receptionist and requests live support, when a customer texts you a message or when you miss a call so that you can respond quickly to that caller. 

Email Address

Enter one or more email addresses for you and anyone else on your team that will be responding to customer inquiries and follow ups.  We will send you an email when a customer is engaged with the digital receptionist and requests live support, when a customer texts you a message or when you miss a call so that you can respond quickly to that caller.

Business Hours

This is a free text field that allows you to indicate when your business is open or when you serve customers.  There is no specific format required.

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