Your digital receptionist uses this information when responding to basic customer inquiries about your business. Always keep this up-to-date, especially your phone number information.
Enter the customer-facing business name that you use.
Enter your website URL that the digital receptionist will be used on.
Short Summary about your Business
Your response here will be used when a website visitor requests to learn more about your business when engaging with the digital receptionist. Be sure to provide a highlight about your service offering, the types of customers you serve including service area and anything else that you believe differentiates you from your competition. 300 – 500 characters is the recommended length.
Link to your “About Us” website page
Enter the page on your URL that website visitors should go to to learn more about your business. It could be an About Us page or Services page.
If you are a business that customers come to, enter your full business street address. If you go to your customers or are a national business, just enter your city and state.
Primary Phone Number
Enter the phone number customers should use if they want to call you.
Mobile Phone Number
Enter one or more mobile numbers for you and anyone else on your team that will be responding to customer inquiries and follow ups. Your mobile device will receive a text when a customer is engaged with the digital receptionist and requests live support, when a customer texts you a message or when you miss a call so that you can respond quickly to that caller.
Enter one or more email addresses for you and anyone else on your team that will be responding to customer inquiries and follow ups. We will send you an email when a customer is engaged with the digital receptionist and requests live support, when a customer texts you a message or when you miss a call so that you can respond quickly to that caller.
This is a free text field that allows you to indicate when your business is open or when you serve customers. There is no specific format required.